Topic: Technical Support

Carlwood provides updates on the production of The Higher Side Chats, announcing the end of his time at a professional recording studio in Tampa due to management issues. He informs listeners that a VPN issue preventing THC Plus videos from loading has been resolved. He also briefly mentions his transition back to a home-based setup for future recordings.

The concept of "digital prepping" is introduced as a way to build a web of trust outside of international banking standards. Anwar encourages users to form local agreements to ignore digital ID requirements and engage with alternative tech builders. Above Phone provides dedicated technical support and educational calls to help non-technical users, including seniors, navigate private communication and cryptocurrency.

A technical update is provided regarding the Higher Side Chats Plus feed, which had been temporarily limited to the last year of episodes due to server resource issues. The host announces that a fix has been implemented, restoring the full archive of 725 two-hour episodes to the subscriber feed. He expresses gratitude for the recent surge in sign-ups at the start of 2024.

Greg Carlwood addresses recent technical difficulties with The Higher Side Chats website, explaining that many issues stem from browser cache conflicts and RSS feed credential resets. He notes that he personally handles all customer service emails, which has become a significant time commitment. He reassures Plus members that developers are working to stabilize the site and improve the organization of bonus content.

The host addresses ongoing technical problems following a website migration, including inactive Plus subscriptions and database misalignments. A team is working on systemic fixes to avoid manual adjustments for hundreds of members. Carlwood assures listeners that new signups are functioning correctly and that a site-wide solution is imminent.