Topic: Subscription Management

The Higher Side Chats is porting its forum to a new system within WordPress to improve integration and member engagement. This change aims to reduce the volume of non-technical support tickets, specifically from users who fail to manage their own account cancellations. The new profile pages will eventually include features for private messaging and business networking to foster a tighter community.

The host provides an update on the Higher Side Chats website, explaining a move away from problematic custom code to a more modern architecture. He addresses technical issues some Plus members faced during the transition and encourages the use of the support ticket system for manual fixes.

Carlwood informs Plus members about recent technical updates to the subscription website. He explains that the system's "engine" was replaced due to outdated software and WordPress updates. The new infrastructure is intended to improve self-maintenance for users, such as updating credit card information and managing subscription terms.